Shipping policy
Shipping Policy
Thank you for shopping with Rold Supplements. We are committed to delivering your supplements quickly, safely, and reliably. Please review our shipping policy below.
Free Shipping
We are pleased to offer FREE standard shipping on all orders, with no minimum purchase required.
Order Processing Time
All orders are processed within 1–2 days, including weekends and holidays.
Orders placed before 12PM are often processed the same day.
Shipping Times
Once your order has been processed, estimated delivery times are as follows:
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United States: 3–7 business days
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International Orders: 7–10 business days (depending on destination)
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or external factors beyond our control.
Shipping Carriers
We ship using trusted carriers such as USPS, UPS, FedEx, or international postal services depending on your location and order size.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.
International Shipping & Customs
International customers may be responsible for customs duties, taxes, or import fees imposed by their country. These charges are not included in your order total and are the responsibility of the customer.
Incorrect or Incomplete Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at [hboulter@roldsupplements.com] within 7 days of delivery (or expected delivery date), and we will be happy to assist you.
Questions?
If you have any questions about shipping, feel free to contact us at:
📧 [hboulter@roldsupplements.com]
🌐 [roldsupplements.com]