Shipping policy
Shipping Policy
Thank you for shopping with Rold Supplements. We are committed to delivering your order quickly, safely and reliably. Please review our shipping policy below.
Free Shipping
We offer FREE standard shipping on all United States orders over $50 USD.
For orders below $50, and for all international destinations, shipping costs are calculated at checkout based on your location.
Order Processing
All orders are processed within 1–2 business days.
Orders are processed Monday through Friday, excluding major holidays. Orders placed after business hours will begin processing on the next business day.
Estimated Delivery Times
Once your order has been processed, estimated delivery times are:
- United States: 4–8 business days
- Canada: 4–8 business days
- International: 4–8 business days (delivery times may vary depending on destination)
Please note that delivery estimates are not guaranteed and may occasionally be affected by customs processing, carrier delays, weather conditions or other circumstances outside of our control.
Shipping Costs
Shipping costs are calculated based on your delivery destination and will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking information to become available after your shipment has been dispatched.
International Orders
International customers may be responsible for customs duties, taxes or import fees imposed by their country. These charges are not included in your order total and are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly before completing your order.
Rold Supplements is not responsible for delays or lost shipments caused by incorrect or incomplete shipping information provided at checkout.
Lost or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We'll work with the shipping carrier to investigate the issue and do our best to resolve it as quickly as possible.
Questions?
If you have any questions about shipping or your order, please contact us:
Email: hboulter@roldsupplements.com
Website: roldsupplements.com